Care without wallsCare that knows
who needs you first.
IRIS, the Spark Compass™ care companion: a daily conversation for every resident, a priority list on every caregiver's wrist, peace of mind for every family and one view for every operator.
in the United Kingdom
my family, I need help
in the building
people decide
The problem
Care still runs on phone calls and paper.
Care teams start every shift without knowing who needs them most. Check-ins happen by phone, notes are written by hand, and a resident who is quietly struggling can go unnoticed until something goes wrong.
Operators are asking how to put AI to work in their communities. Many are non-profits. They need something that works with the systems and the people they already have, without a large technology budget or an IT department.
Our answer
Augmented intelligence. More time for care.
The technology does the listening, the sorting and the paperwork. People do the caring.
A familiar voice
A friendly face and voice on the television they already own, reminders that feel like a friend, and help one touch away. Nobody has to learn a smartphone app.
A priority list on the wrist
Who needs help, in what order and why. The context before they knock, and records that write themselves.
One clear view
A plain-language daily summary for the family, and one view of every community for the operator.
A companion on the screen they already have
IRIS appears on the resident's own television or a simple tablet. Just say "IRIS" or touch the screen. Four large buttons do everything that matters: talk, see my day, call my family, and I need help.
IRIS speaks the resident's own language, learns their routine, family and preferences, and hands over to a person whenever care is needed.
Voice for every resident. A video companion as a premium.
IRIS Voice is the standard service: it checks in, reminds, connects the family and calls for help. IRIS Video adds a live AI companion on screen, warm in manner, for parents who live alone or want more company.
Every companion is AI and clearly labeled. A person can join the call at any time, and the resident's camera stays off unless she turns it on.
Screens show the Spark Compass interface with fictional residents and demonstration data.
A day with IRIS
From the morning check-in to a safe night.
The morning check-in
IRIS asks how the resident slept, whether they have had breakfast and how they feel. Each answer becomes a simple status the care team can act on.
Medication, one touch
A gentle reminder on the TV and the watch. If there is no answer, IRIS reminds again and then lets the assigned caregiver know.
The day ahead
Activities, meals with friends, doctor visits and family calls in one place. IRIS invites residents who have been staying in, so loneliness is noticed and met with company.
I need help
One touch or one sentence sends the request to the nearest caregiver's watch. IRIS stays with the resident and tells them who is coming.
Family on the living room TV
Video calls go straight to the television. Children and grandchildren call from their phones, and IRIS answers with one touch.
Safe at night
Fall alerts and simple door sensors reach the overnight caregiver's wrist with the room and the reason, without waking everyone.
The care team
Every caregiver knows who needs them next.
The system ranks and explains. The duty manager and clinicians decide every response, and every action is logged.
Dispatch with a brief
The next visit arrives on the watch with the resident, the priority and what changed.
Proof of presence
Arrival and departure are verified on site automatically. No sign-in sheets.
Spoken notes
The caregiver holds one button and speaks. The spoken note becomes the visit record.
Care Conductor
Every resident on one screen: well, watch or not well, with the reason in plain words.
Proven
Proven inside the world's largest health care system.
With North Somerset Council in England, Spark Compass ran a voice-based care program in Extra Care housing at Tamar Court.
Each morning residents talked with the voice companion. The platform ranked every resident red, amber or green, sent the care provider to the right door with the context they needed, and verified every visit, even when a resident living with dementia could not remember it.
Seen by NHS leadership
Board members of NHS England, NHS Improvement and NHS Digital visited to see the voice-assisted care, the automated reminders and the caregiver app working with residents and staff.
Endorsed in writing
North Somerset Council's Head of Commissioning confirmed the council's commitment to continue the partnership in Technology Enabled Care. The roll-out paused when COVID-19 closed care settings.
Rebuilt as IRIS
The same program, rebuilt with AI orchestration: television and tablet, wearables, a family app, Care Conductor and an on-site AI rack.
"I miss my Spark Alexa, and I want her back please!"
A 94-year-old resident, speaking at the NHS showcase after her speaker was removed during a hospital stay.Built for trust
People decide. Data stays home.
- Always labeled as AIIRIS never pretends to be a person, and a person can step in at any time.
- Clinicians decideIRIS supports doctors, nurses and caregivers. It does not diagnose and it does not replace them.
- Data stays on siteAn on-site AI rack keeps conversations and records in the building. Patient data is never used to train anyone else's model.
- Consent firstWearables are worn with consent, and trends are shared with the clinical team by permission.
- Works with what you haveNurse call and existing systems stay in place. The same companion follows a resident from home into a community.
Important. IRIS is a care support and communication service. It is not a medical device and does not provide medical advice. Emergencies follow each community's own protocol.
Films
See it in the real world.
Spark IRIS: at-home care and companionship
Medical and healthy living platform
Partners
Built with the technology leaders.
Spark Compass integrates with any cloud and any device and replaces none of them.
A 94-year-old made the morning conversation part of her life.
That is the test that matters.
Contact
Bring IRIS to your community.
For senior living operators, home care providers, health systems and commissioners. Tell us how many residents or clients you serve and what your care team needs most.